How to download playback file hik-connect in ivms4200

First by adjusting the recording settings and then by inspecting the hard drive and updating the firmware. Step 1. There you should see listed any hard drive or microSD cards installed in the unit.

You need to select the hard drive or SD card and click Format. This will format the whole hard disk space. Warning: any footage you may have there will be erased. Maybe the hard drive is dead damaged or is not hooked up properly, sometimes the MicroSD card may be loose.

Inspect the unit carefully, make sure the wires are fully plugged in. Keep in mind, always use a surveillance rated hard drive and reliable MicroSD cards. Step 2. Do it for the Continuous Mode, Event, Motion, etc. Make sure any settings are erased. Sometimes these settings are done incorrectly or even messed up.

You should see the tab empty. Step 3. Now we have to re-do the schedule settings one more time. If you have set it in motion detection, the bar should be colored green. As you can see, the error indicates that the file is unsupported.

Let's understand what's the cause of this error and how to solve this problem. You can use software such as the GSpot to check which codec the mp4 file uses. Sometimes, the Hilvision mp4 files uses a compression that is recognized. But don't worry, you can still play the files. The Hikvision devices and software record the footage using a standard video compression compatible with the VLC player free software.

Yeah, VLC is an excellent software for testing security cameras. You can use the official Hikvision software VSPlayer to play the mp4 files.

The software is free and you can download from the Hikvision website. You can play multiple Hikvision mp4 files at the same time using the VSPlayer. JavaScript is disabled.

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Download files from Hikvision camera. Thread starter llars Start date Dec 9, Messages 36 Points 8. My camera can - Capture files live view - Capture files playback pics - Download files - Playback files - Record files but I have problem with where I can save them.

Because I have struggled ealier in other programs with files in Virtualstore I understand why the files go there, but I don't like it and look for other options. I use of course Win 10 now. This also happen spite I don't remove the usb when I fall out of connection with the camera. I hope someone can advice me to a way around this problem as I would like to use a HDD for the files from the camera and its local sd-card.

Last edited: Dec 9, I got it!