Outlook wont download files

Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Thank you for posting the query on Microsoft Community. I am sorry to know that you are facing issues with Outlook. To guide you in the right direction, I need more information from you by answering the following questions:. Meanwhile, I suggest you to access Outlook Email via different web browser, and check if the issue persist.

If the issue persist, then please try the methods provided below and check :. Method 1. Click on Gear Icon settings icon. Click on Options. Under Reading emails , Click on Active view settings. Select Always show previews for example, photos and videos. Method 2. Under Preventing junk mail , Click on Filters and reporting. Scroll down and under Block content from unknown senders select Show attachments, pictures and links for senders with good reputations.

Click on Save. Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. I could not find an equivalent to method 1 but there was an equivalent to method 2 and the box was already ticked. I do not want to have to install another browser as I want to use IE11 which outlook email should surely work with.

I believe a change has been made that has caused a problem as I could handle attachments but now I cannot. Details required : characters remaining Cancel Submit 3 people found this reply helpful. I suggest you to reset Internet Explorer and check.

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help.

Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Some web browsers may not be compatible with the Outlook on the Web and thus cause hindrance to some of its functions. So, try launching your Outlook on the Web application using a different web browser. It may happen that switching web browsers can resolve your problem and now you could download attachments from received emails. Downloading the attachment as a zip file may solve the issue sometime.

In the same way, you can download multiple or all attachments together. You just need to open that email which contains multiple attachments and hit the Download all option below the linked attachments. Note: There is another option to save the email attachments, i. This also can help you solve the issue. A light version for Outlook on the Web is there to run the application even in low bandwidths, low accessibility and with old web browsers.