Amazon prime download error fire app

Sometime, Silverlight may cause Amazon video streaming problems. To resolve Prime Video playback problems, you can fix it by clearing Silverlight application storage. Click Delete. You can now close your browser and try to stream the Amazon video again.

If you're still experiencing streaming issues, go to Microsoft Support to uninstall and reinstall the Silverlight player. If your computer, monitor, or system settings get changes, some intermittent issues with DRM technologies may exist.

So in order to resolve many video playback issues, resetting DRM Setting is the way to go. Step 2 Rename the mspr. Don't remove your mspr. Restart your iPhone or Android phone. After the phone reboots, open the Prime Video app and try to open the Amazon video again.

Poor Internet connection makes the Amazon videos buffering or not playing, so you want to make sure that your device is running on a stable network connection. To play Prime video more smoothly, close other devices that are sharing an Internet connection with yours, such as your computer or the computer of your family. If you are using an Android device with Prime video playback problem, you can try to clear cache of the app to fix the streaming problem.

Then you try to stream the Prime video and see if it is working now. Then reinstall Prime Video from Google Play store on your device. Tap the "x" beside Prime Video app icon and tap Delete. Then reinstall the Prime Video app from App Store. This will remove the data of Prime Video application on your TV and fix the Amazon video streaming problem.

But other videos on Netflix, YouTube, etc. Until now, no solid solution is provided by Amazon to address the problem, but users have posted the following solutions which they said have solved the "Insufficient Bandwidth" problem on their TV. See www. Stay informed about special deals, the latest products, events, and more from Microsoft Store. Available to United States residents. By clicking sign up, I agree that I would like information, tips, and offers about Microsoft Store and other Microsoft products and services.

Privacy Statement. Amazon Prime Video for Windows. See System Requirements. Available on PC. Show More. Sign in with your Microsoft account to view. May contain mature content. Sign in. You may not access this content. Clearing the app data can often resolve connection issues on Android. Tap Clear Data , then tap OK.

Note that you may also have to sign out of the app and sign in again as well as with Amazon Underground, if you make use of it. You can also try resetting your mobile internet connection by putting your device in airplane mode for a few seconds. If all else fails, delete the app and reinstall it. For iPad and iPhone users, restarting the app, re-downloading Amazon Prime Video content, deleting the app, and reinstalling are the only options.